Cancellations & Refunds

Tickets are non-refundable and tours go ahead rain or shine.

* Please check for any planned transport engineering works, planned strike action or large scale events that may effect your journey before making your ticket purchase *

If you find you can no longer make the tour for any reason we are unable to transfer you to another date, but please feel free to pass your booked place onto a friend to go and enjoy the tour in your place. 

In the event your tour date is cancelled you will be issued with a credit note (with no expiry date) that you can use to 

- book onto a rescheduled date
- book onto any other tour from our programme 

or you can request a refund. 

All ticket purchases are in support of the work of our organisation including our pioneering education programmes. We really appreciate your support! 

Get in touch with Adrianna at with any queries.